18. Lesson Recap

I hope this lesson has helped you recognize the qualities you possess that need to be honed and the new qualities you need to gain to build and maintain strong relationships with the people you work with. When then newly learned frameworks are combined with these powerful but often underestimated soft-skills, you will be able to not only gain Credibility and Trust but also guide the team to work together to achieve a common goal.
“Gain Credibility - Build Trust - Guide the team” - these essential qualities can be summarized using a single term: “earn social capital”. Remember this is the only currency that increases in quantity when spent right!